SPARE PARTS AND ACCESSORIES SERVICE
ALPA has been provided service to more than 3000 customers for 18 years and our service has been tested by the market for a long time. Our spare parts and accessories have a good quality, low wear and long service life, so ALPA is the preferred manufacturer and supplier of wear parts and accessories in the ultra-fine grinding&air classifying field . In order to deliver spare parts and accessories to the customer’s production site as soon as possible, ALPA has built a special spare parts &accessory warehouse. Our staff responsible for this spare parts&accessory warehouse shall quickly give a response to your needs as soon as you call us and immediately deliver the parts to you from the warehouse, so as to reduce your waiting time and reduce the risk of equipment halting.
01/ S530Service Strategy
Service is ALPA’s core competitive strength , we established a closed service loop covering the whole life of equipment.
Spare parts and accessories are the important condition for equipment maintenance & repair. Timely supply of spare parts and accessories can not only let the equipment recover its good condition , but also shorten the halting time for equipment repair . Therefore, timely supply of spare parts and accessories is very important. A certain variety and quantity of spare parts and accessories must be manufactured and stored in warehouse in advance in addition to a certain quantity of those ones which are required for maintenance at a certain time according to the maintenance plan.
ALPA keeps following the concept ” trouble-free service commitment throughout the whole life of equipment &system” to establish a closed service loop covering from service efficiency, service speed, maintenance cost to quality standards and integrate before-sale service, sale process service and after-sales service into a complete chain by taking the clients’expected requirements as the core so as to help our clients improve the value of the whole equipment system.