Wherever you are, you can enjoy our company’s most professional services and technical support from initial consultation, solution design, site visits to later delivery and after-sales complaint feedback etc., ALPA has built a perfect system to effectively ensure information can be transferred in time.
One stop, professional and expert level service
We customized and provided high cost-performance ratio products to more than 3000 customers in more than 100 countries and regions around the world , meanwhile, we also provide them with detailed one-stop, professional and expert-level services, relieving our customers’worries.
More than 150 service engineers who are proficient in products, skills and rich experience are ready for setting out to provide you with our meticulous and intimate service at any time.
Service is Intimate , manufacture is precise , price is reasonable , customers are satisfied
From equipment type selection and solution planning in initial term to equipment capacity optimization in mid-term, and then to after-sales service in later term, our project manager tracks the whole process for you to avoid risks and improve the value of the whole project.
Our engineers with rich experience shall make the best test solution for you and our test workshop can provide you with various kinds of test equipment from small-scale test equipment to a complete set of test production line .
Train our clients’ personnel on equipment performance, operation rules& specifications and maintenance knowledge etc. to ensure the equipment can maintain its good working condition and its best function.
Unified and standardized service appearance Unified and standardized service language Unified and standardized service equipment
Service time limit
Common fault is eliminated within 8 hours Difficult fault is eliminated within 72 hours
Service is standardized
Service coverage is standardized Service work is standardized Service management is standardized
Service increases value
Creat value for our clients Promote our clients’company brand
EPC service (Turnkey project)
EPC project covers the whole process from project design, equipment delivery, project construction, installation&commissioning guide, training, after sales service and quality inspection throughout the whole process etc..
37 companies listed in 500 international top-class ones , 89 companies listed in 500 Chinese top -class ones , 169 national level key laboratories and other customers are more than 3000. The next story is told by you.
Get the latest, the most comprehensive and the most detailed knowledge on ultra-fine powder industry.
Every video displays our advantages and our growing up process and reflects our dedication and profession.
Three dimensional exhibition hall
Three dimensional virtual technology to let you enjoy the real experience of product structure, performance, parameters and working principles, etc..
Science and technology R & D
A reputable expert team was organized us and more than 50 patents and achievements of technological transformation into application have already been achieved by this team.
Honors and qualification
We are dare to innovate and pursue excellence, so we won many awards, invention patents and achievements of technological transformation into application .
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